Training Developer

Location: Wilmington, NC

Department: Service and Delivery

Type: Full Time

Min. Experience: Entry Level

What’s the job?

As a training developer, you will work full-time from our Wilmington, NC headquarters. You will be a part of an energetic, agile team that is dedicated to exceeding client expectations. You will be asked to help develop advanced training for professional sales representatives and managers in a variety of formats, including live training, virtual training, web-based learning platforms, and mobile learning environments. Your primary tools will include PowerPoint, Word, and Adobe Acrobat. You will work individually and collaboratively to distill large amounts of complex information into the critical knowledge that learners need, and then transform that key information into visually engaging training materials for both the learners and the facilitators.

Who is Proficient Learning?

While we are not exactly a startup, we are an entrepreneurial company with big goals. We are moving into a high-growth phase of our company lifecycle, and we are looking for driven people who are hungry to produce amazing work! Launched in 2005, Proficient Learning is a sales training company focusing on the needs of pharmaceutical and medical device sales teams. We work with some of the largest life science companies in the world and many small and mid-sized companies too. These companies have sales teams that market their products to physicians and hospitals, and we work with their training departments to be sure these sales professionals are masters in the field. Our success is derived from our outstanding products, innovative approach to training, and exceptional customer service.

Who works here?

Our team is made up of passionate, creative, and driven individuals. As a group, we value initiative, flexibility, intellectual curiosity, accountability, and a never-say-quit attitude. We hire based on these values because we know they drive our success. Our team includes a mix of sales professionals, instructional designers, and support personnel, with credentials ranging from PhD to Bachelor’s degrees. We pride ourselves on our ability to collaboratively produce creative solutions that solve real-world business challenges, all while maintaining a positive and fun working environment.

You...

  • are obsessed with customer experience
and hold yourself to a high standard of work
  • are excited to be part of a hard-working, growth-oriented team
  • know PowerPoint, Word, and Adobe Acrobat like the back of your hand
  • can interpret complex information into a creative, visually interesting graphic that is easily understood, even without words (but you can write the words to explain it too)
  • thrive on constructive criticism and absorb knowledge like a sponge
  • can prioritize multiple important deliverables efficiently and are a troubleshooting wizard
  • can work with minimal supervision and are not afraid to “take a stab” at something even if you are not 100% informed
  • are comfortable with the idea of learning new software and perhaps enjoy doing so in your spare time
  • are comfortable writing descriptions and notes that provide clear instruction to trainers and ensure knowledge transfer of the core learning objectives to participants
  • can work independently to achieve results, but are also a great team player
  • have excellent written and verbal communication skills and are confident on the phone
  • like the beach

We...

  • deliver sales training programs that are engaging, interactive, and memorable
  • know our work has a positive impact on our customers' sales organizations
  • are also obsessed with customer experience
  • value hard work and a good attitude
  • absolutely maintain a high level of quality in our work
  • are adaptable, flexible, and innovative
  • work collaboratively to solve complex business problems on a daily basis
  • REALLY, REALLY value positive customer experience
  • also like the beach

 

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